The online Customer Service Training aims to help delegates provide high-quality customer service by providing them best-practice techniques when it comes to interacting with customers.
Please note: The e-learning module must be completed within 12 months of the date of booking
Available in over 35 languages
Our courses are machine translated* into a variety of popular International languages, so regardless of location or language preference, we’ve got you covered. Our machine translated content includes the translation of course transcripts and test questions.
*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.
The course modules cover:
- What is good customer service?
- Communicating with your customer
- Handling Customer Complaints
- Room for improvement
This is a 35 minute course.
This course is designed for the use of delegates working towards improving their customer service skills within the workplace.
As a company that is committed to providing high quality
services to all our clients, we will always aim to make reasonable adjustments
ensuring all individuals receive the required help they need.
Click here to learn more
Delegates will receive a HSS printable certificate in Customer Service Training upon completion of the course.
This course is approved and accredited by CPD.
The online Customer Service Training aims to help delegates provide high-quality customer service by providing them best-practice techniques when it comes to interacting with customers.
Please note: The e-learning module must be completed within 12 months of the date of booking
Available in over 35 languages
Our courses are machine translated* into a variety of popular International languages, so regardless of location or language preference, we’ve got you covered. Our machine translated content includes the translation of course transcripts and test questions.
*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.
The course modules cover:
- What is good customer service?
- Communicating with your customer
- Handling Customer Complaints
- Room for improvement
This is a 35 minute course.
This course is designed for the use of delegates working towards improving their customer service skills within the workplace.
As a company that is committed to providing high quality
services to all our clients, we will always aim to make reasonable adjustments
ensuring all individuals receive the required help they need.
Click here to learn more
Delegates will receive a HSS printable certificate in Customer Service Training upon completion of the course.
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This course is approved and accredited by CPD.